# WEBSTER FIRST
Worcester, MA · NCUA charter 24557 · asset band $1-10B · latest filing 2026-03 · live
Share link (named URL with a preview card): https://getbookiq.com/cu/webster-first-24557

Who the members are: federal charter, community charter, organized 1934, low-income designated. 84,905 members of 4,177,025 potential (2.0% of the field); checking penetration 46% (share draft accounts per 100 members); loans per 100 members 24.

**Verdict on the desk:** this could be *quiet fade*. Composite score 3 of 18 (one point per flag across 17 flags, capital below 7% counted twice).

## What the filing shows

| Measure | Value |
|---|---|
| Total assets | $1.50B |
| Members | 84,905 (-6.0% YoY) |
| Full-time staff | 209 |
| Net worth | $293.4M |
| Net worth ratio | 19.6% (p99 of band) |
| ROA (annualized) | 1.72% (p97 of band) |
| Total delinquency | 0.36% (p22 of band) |
| Net charge-offs (annualized) | 0.05% (p3 of band) |
| Loans / shares | 124% (p100 of band) |
| Cash / assets | 2.1% |
| Borrowings / assets | 10.80% |
| Net interest margin | 3.61% (p70 of band) |
| Operating expense / assets | 2.41% (p15 of band) |
| Vehicles % of loans | 13% (p18 of band) |
| Indirect vehicle % of vehicle (all-channel basis before 2022) | 79% |
| Third-party paper % of net worth | 72% (p32 of band) |
| Vehicle delinquency | 0.79% (p67 of band) |
| Vehicle NCO | 0.27% (p7 of band) |
| Repossessed % of vehicle book | 0.06% (p46 of band) |
| Real estate % of loans | 50% |
| Credit cards % of loans | 0% |
| Unsecured % of loans | 2% |
| Commercial % of net worth | 149% |
| Core shares % of member funds | 62% |
| Certificates % of member funds | 27% |
| Average share balance | $8,917 |
| Participations bought / yr | $48.5M |
| Participations sold / yr | $8.0M |
| Participations outstanding | $55.3M |
| Loans outstanding per 100 members | 24% |
| Loans granted per 100 members, annualized | 4% |
| Average loan balance | $63,991 |
| Loans granted, annualized | $445.1M |

## Participation posture (from the same filings)

Bought $48.5M and sold $8.0M in the latest annualized quarter; $55.3M outstanding purchased (18.8% of net worth), $9.5M sold and retained. Sold in 8 and bought in 5 of the last 8 quarters. Shares 2.5% year over year.

## Flags firing in the latest filing

- **members leaving** (`shrink_members`)
- **loans>95% of shares** (`str_ltos`)
- **leaning on borrowings** (`str_borrowings`)

## Warning timeline

| Quarter | Score | Flags that first fired | Flags that cleared |
|---|---|---|---|
| 2016-03 | 1 | delinquency 2x band |  |
| 2016-06 | 0 |  | delinquency 2x band |
| 2016-09 | 1 | delinquency 2x band |  |
| 2016-12 | 1 | loans>95% of shares | delinquency 2x band |
| 2017-03 | 1 |  |  |
| 2017-06 | 1 |  |  |
| 2017-09 | 1 |  |  |
| 2017-12 | 1 |  |  |
| 2018-03 | 2 | net worth falling |  |
| 2018-06 | 1 |  | net worth falling |
| 2018-09 | 2 | leaning on borrowings |  |
| 2018-12 | 3 | net worth falling |  |
| 2019-03 | 3 |  |  |
| 2019-06 | 3 |  |  |
| 2019-09 | 2 |  | net worth falling |
| 2019-12 | 2 |  |  |
| 2020-03 | 3 | net worth falling |  |
| 2020-06 | 5 | delinquency 2x band, delinquency rising |  |
| 2020-09 | 3 | 3rd-party paper>100% NW | net worth falling, delinquency 2x band, delinquency rising |
| 2020-12 | 2 |  | 3rd-party paper>100% NW |
| 2021-03 | 2 |  |  |
| 2021-06 | 2 | delinquency 2x band | loans>95% of shares |
| 2021-09 | 0 |  | leaning on borrowings, delinquency 2x band |
| 2021-12 | 0 |  |  |
| 2022-03 | 1 | delinquency 2x band |  |
| 2022-06 | 2 | 3rd-party paper>100% NW |  |
| 2022-09 | 2 | net worth falling | delinquency 2x band |
| 2022-12 | 3 | loans>95% of shares |  |
| 2023-03 | 4 | leaning on borrowings |  |
| 2023-06 | 3 |  | net worth falling |
| 2023-09 | 4 | delinquency rising |  |
| 2023-12 | 3 |  | delinquency rising |
| 2024-03 | 3 |  |  |
| 2024-06 | 3 |  |  |
| 2024-09 | 2 |  | 3rd-party paper>100% NW |
| 2024-12 | 2 |  |  |
| 2025-03 | 2 |  |  |
| 2025-06 | 2 |  |  |
| 2025-09 | 3 | members leaving |  |
| 2025-12 | 3 |  |  |
| 2026-03 | 3 |  |  |

## In the news (Google News, unfiltered, newest first; check the city)

- 2026-02-27 [Mike Langlois promoted to Vice President of Compliance & Internal Audit at Webster First Federal Credit Union - CUInsight](https://news.google.com/rss/articles/CBMi4gFBVV95cUxNTG1lSHFPd25PMHdKTnRwc1JjUWc4SXBDbzJHQnNjY3JlalN5M2hobElIbXhHckVUNHdFNDlSdFRFMmQtdWtlTzc4b3M4M0I3WHBtRnd5VUUyanM5ZnJrd0Q4QjEtLU9ISW53VE1Tb0M3RjM1blhfYy1CaXJxZkV5RHkzb1NUS2h2d2RMS0w0N05INEVjR0FfS2FzZ1gwVVhuZVFGMWxpNnRxUHZVNVRsRUUyMnNnMWJtRVdISy1RTkl2UThSSE1vZnFFRDJEMWQyR1JNblhOYmRxQWtPbC01R3Rn?oc=5) · CUInsight
- 2025-10-03 [17-year-old arrested in connection with Mass. bank robbery - WCVB](https://news.google.com/rss/articles/CBMihwFBVV95cUxPWnJVN1Z3VUZ3RlcyZDNIRXdLdHVoSjVZUzI3dXhNVjZ2RmtvbFVWRXNPYkZjaTVZX1pNaGxVeWc5cXliS1NJWHJtMk1tZmYtazYzSEZZV1JjdllJdGpGUXp3aE54cEw3cGZFeEVJQkI4S3VLVkVIcVZKb09rNUxfTmxZeWNrQ2c?oc=5) · WCVB
- 2025-10-03 [Masked 17-year-old allegedly robbed bank in Dudley, Massachusetts - CBS News](https://news.google.com/rss/articles/CBMifEFVX3lxTE1mRHdnVVJKRjJ0UU92Y19EMlV6T1lobGxaWkRpcGZiMDRNLWdHZXZzQ3VIMlpvNGJmcE5ZS1FDWVJsbE8zdjl2Y28zbmtTU3ZsbFc0MWlIb0FkbDFLeXFwbW5UWXhMNkh4UWdlU0R3OUU3cERyQVVRTjhyTEXSAYIBQVVfeXFMTVpabm44bjJ0UERNU2NvQndLaXA3eXJCSjFZcnppOV9iLW52aHhET3ctRGN4S2JJNVh5MlVMekQycllBbTR6Vmt5QndjVXYxdnVwZHhQNHZ6OWZidVVZYzg5S21BNGVUeWZReGxyMzZ5STludWhqNnFsSFcxYl9FTkhMZw?oc=5) · CBS News
- 2024-05-16 [Get to know John Thomasian, the new CEO at Webster First Federal Credit Union - Worcester Business Journal](https://news.google.com/rss/articles/CBMiqwFBVV95cUxNUlBSWl9pak1pUzdpZXpZZlJWU292Wnk2OV91cU1kSzFZcmVuVThHcXg3YURVeldFTWFGV2YtLVNXdUprZUhwUWtzSm9tNUdmVFJacWZBLWVoLS1LODVfSjJweTNpM3VvbFE3U0JjZndHYWthOGdQb3dieGdFNi1SU1plYzlKbXRsUW5UZ0VNTmFsWU82TTBtblV1UDZUa05yNUlFVUZ4b0lERXc?oc=5) · Worcester Business Journal
- 2025-10-03 [Teen facing charges in robbery at Mass. bank after police find mask, bag of cash - Boston 25 News](https://news.google.com/rss/articles/CBMi0wFBVV95cUxQR1UwZGcxRkZQaEotS3ZQUFF4U0hCSmgxcGxreUxGYVRUTl9YY0JEMGhyWFYtUlFLcTNaaUpWdjJNelpyQU5GVGxzdU8yR0RnYWJmOGxXRUx2ZVN6T0JDMVdCcHhaSl8xQUs5VXNldy1uSEZFZFkzZUg5MU50TERvQjBDYjVTUUkwRm5TUGNxbm4tbFNGRjE0SDNjZXZ5RmZPZnVpUjZRal9Mbkx4QmYtWE1xd1NaUHdkczJmTE15WVZJMUdjampQLVRlemFPdFg2bW9Z0gHnAUFVX3lxTE9SRXQxTS1ocWZiQjQzdGRHSHpDMEJPQmtDeUFnSGZhYWVzZWswTG5DV2NDQnJMSDM1aGhEUW8wejhuNHEyN3ZFQ3JSMVpQcUFCSzFBQkVYN283S25tUkFYeHRLemVUVmg4bWlrTXFoUlAtcVY4WEFVX3llRWROUzJBZTY3RUFvaXN0ZEwtdzh6VHZBa3dDZ1ZkQzV6c3NUYTIySDFGZ1I5ZUMzdEY2ZXp1TDE0ME9uVWwyMXFBdVFNVXpUNXpQSHNBZXJYMHpPbmVxcWx6dml2a3NwN19vcTFnZWs0WVZ2RQ?oc=5) · Boston 25 News
- 2016-12-21 [Police: Female bank robber drew mustache on her face - WJAR](https://news.google.com/rss/articles/CBMiiwFBVV95cUxNLXNiQXdJRkxwbE43Z09JRjUtOE1zQlg3QlRidVhNaVNPbDdJb0FxSW8zVHZvWjEwdlhMbVF5WG83aUl2SVN3MjlNcGUzUE9JeDNGbl9xYm1KOHFieUJQRVcyRnd2WnVhb2p6MTJBcDdudF9HTVJ6dXVydGFEajg1WHhYRXVuYTNWNXdZ?oc=5) · WJAR
- 2023-03-17 [Cory Carlson Obituary Jan 20, 2017 - Paradis-Givner Funeral Home](https://news.google.com/rss/articles/CBMiakFVX3lxTE9acnAwZUttampseUUteDYwZlRtZzktSmlfM1NLckhHX2FjQU4yWFBKeml2dDZTSlYzZmpjQkRZQXR2ZGNvaTVXT1FLQm5RenZNY04yYVM3MGViSlJzNFZWaHNQUy16dGNOeEE?oc=5) · Paradis-Givner Funeral Home
- 2025-10-03 [Central Mass. teen arrested, charged in connection with bank robbery - MassLive](https://news.google.com/rss/articles/CBMitwFBVV95cUxOY1RUVWNyLTlhVGpqN3R0SXNCdlpsc241Z1lrcUF1bVI4Q2prZ19nQTAzU2Q4OE5tak8zMjRXOU9ROGRfYTJOdG1KOVB5Qk1qS3VUVW1vVGJJNUs4TG4tLUhENU5WcUVtUDUteUJwQjlsczJXZFFicElQUGd0dUNYcEpQZzJKZjJLY0N5YWZTNDZPRm1VWERqMXgyR1pXejU2bWs0bGV6Qk11clJPMGNRNmluSnQwazA?oc=5) · MassLive

## How to verify

- Page: https://getbookiq.com/cu-intel/#cu=24557 (every cell opens its formula and NCUA account codes; the News tab is the same search)
- Latest row, JSON: https://getbookiq.com/cu-intel/data/summary.json · history: https://getbookiq.com/cu-intel/data/h/45.json (key "24557", columns cycle, assets, loans, shares, networth, nwr, roa, total_dq_pct, total_nco_pct, vehicle, veh_pct_loans, indirect, ind_pct_veh, ind_veh, ind_re, ind_comm, ind_other, ind_pct_loans, loans_n, granted_n_ytd, granted_ann, loan_pen, granted_pen, avg_loan_bal, loans_per_fte, veh_part, tp_pct_nw, veh_dq_pct, veh_nco_pct, repo_pct_veh, members_yoy, ltos, cash_pct, borrow_pct, nim_pct, opex_pct, risk_score, members, fte, cash_total, invest_sec, allowance_eff, int_income_ytd, int_exp_ytd, provision_eff_ytd, nonint_income_ytd, nonint_exp_ytd, net_income_ytd, n_flags, re_pct_loans, cc_pct_loans, comm_pct_loans, cert_pct_shares, core_pct_shares, part_buy_ann, part_sell_ann, pot_members, sh_draft_n, chk_pen, fom_pen, flags)
- Participation history: https://getbookiq.com/participation-desk/#cu=24557
- Field definitions: https://getbookiq.com/dictionary/#cu-ltos and the rest of the credit union dictionary
- Source: NCUA 5300 call report bulk files. Income fields are annualized by cycle month (Mar x4, Jun x2, Sep x4/3, Dec x1). Percentiles are within the asset band in the same quarter.

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Rendered 2026-09-10 from the desks' own data files. Full guide: https://getbookiq.com/guide